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Participation Tools

Zoom Meeting & Webinar | Remote Participating Tool

All public sessions during the ICANN Meeting will have a Zoom Meeting 'virtual room' link posted in the session description on the schedule page. The participation links will not post until 24-hours prior to the session start time. Registration for the meeting is required to view the schedule.


Please note that by joining the virtual meeting, you will be submitting your personal information to join the sessions on Zoom. Your personal information will be processed in accordance with the ICANN Privacy Policy. When you join the session, you agree to abide by the ICANN electronic Terms of Service.


With Zoom's built-in collaboration tools, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. Anyone can speak using computer audio and participants that raise their hand first are displayed at the top for fair and efficient management of input into the session.


Two ICANN staff members, known as Participation Managers, will be assigned to each virtual room to facilitate questions in the chat room and manage speakers in the queue.


In order to ensure that the maximum numbers of remote participants are able to have their views expressed in a session, please be aware of the following:


  • To ask a question in the virtual room, each participant must state their name and affiliation for the record/transcript.
  • In the Chat pod in the Zoom Meeting session, you will be asked to use these symbols < > around your question. This will distinguish your question or comment from the other chats happening throughout the session.

It is encouraged to download the latest Zoom app on your participation device (mobile or desktop computer). Zoom has regular updates released for the application, please check that you are up-to-date with Zoom. Older versions of Zoom (older than version 5.0) may not work.


Need to learn or brush-up on using Zoom? Check out the Joining a Zoom Meeting Tutorial.


Zoom recordings are posted within the session description of each session as soon as they become available, which is generally the same day as the live session, by the end of the day or within 12 hours of the session conclusion.


Remote simultaneous interpretation (RSI)

Watch our "How-to" guide on how to use this new feature in Zoom! 


This integration allows participants who have downloaded the Zoom application, to click a single button within the Zoom meeting or webinar to access the interpretation of all available languages. 


  • To use the interpretation feature within Zoom, download the Zoom application. 
  • The language spoken in Zoom may vary throughout the session depending on who is speaking. 
  • Participants should select the language they will speak or listen to by clicking on the Interpretation icon located on Zoom toolbar. 
  • Prior to unmuting your microphone, ensure you have selected the language you will be speaking, including English speakers. 
  • If you are unable to download Zoom or have dialed into a session via telephone, visit the relevant session information on the schedule to find an alternate, listen-only option. 

Audio recordings of the session will be posted under the session description within 12 to 24 hours of the conclusion of the session.


real-time transcription

Real-Time Transcription (RTT) or Live Captioning is provided by live captioner/scribes for select sessions, as noted in the participation links section within the session description on the schedule page. The live transcription might contain inaccuracies and is not an official record of the meeting. 


Participants can view the RTT by clicking on the Closed Caption [CC] icon located on the Zoom toolbar. Display and text settings can be adjusted on the Zoom toolbar for this feature. 


Alternatively, if a participant is unable to use the Zoom application, live captioning can be viewed via StreamText. This alternative service is a text platform that delivers the real-time/live captions, and can be accessed by users as a separate web page. When this service is available for a session, a URL link to the stream text service will be provided in the participation links section within the session description on the schedule page. The StreamText site allows the users to customize the display options, like background color, font type, color and size. More information on how to use the caption player is available in StreamText's realtime caption player article. Please note, the live feed only provides text from the moment of joining the session, and does not show text prior to joining the session. 


Formal transcripts are posted as soon as they become available, which is generally 24-72 hours after the session concludes, but in some cases can be up to a week or more later.


AUTOMATED REAL-TIME TRANSCRIPTION

Automated Real-Time Transcription (RTT) is available for all sessions that do not already have Real-Time Transcription from live captioner/scribes. Please note that automated real-time transcription is computer generated. The live transcription might contain inaccuracies and is not an official record of the meeting. Real-time text will not be available for speech interpreted into other languages. 


Participants can view the Automated RTT by clicking on the Closed Caption [CC] icon located on the Zoom toolbar. Display and text settings can be adjusted on the Zoom toolbar for this feature. Please note, the closed caption feature only provides text from the moment of joining the session, and does not show text prior to joining the session. 


Formal transcripts are posted as soon as they become available, which is generally 24-72 hours after the session concludes, but in some cases can be up to a week or more later.


STANDARDS OF BEHAVIOR

Please be advised that all participants are subject to the Community Anti-Harassment Policy and the Expected Standards of Behavior which is documented in the Accountability and Transparency Frameworks and Principles adopted by the Board of ICANN on 6th May 2012 and revised on 26 June 2016.


All participants who behave in a manner that is clearly in breach of these standards may be removed from the virtual room without warning, depending upon the seriousness of the breach, as perceived by those staff attending the session.


If you are excluded or asked to desist in making certain comments and believe the treatment you received was unreasonable, you are entitled to ask the Ombudsman of ICANN to review the matter. You may find more information about the Ombudsman at http://www.icann.org/ombudsman/.


YOUR FEEDBACK IS IMPORTANT

ICANN regularly reviews participation tools to ensure they support the needs of the growing ICANN community. Whether you choose to attend the meeting in person, or remotely, your feedback is valuable and we hope you'll take the time to share your experience by sending any comments to engagement@icann.org.