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ICANN79 Community Forum

ICANN79 Community Forum - San Juan Banner

Welcome to ICANN79 | San Juan Community Forum. This six-day meeting will be focused on outreach, capacity building, and showcasing ICANN’s work to a broader global audience. This meeting is hosted by nic.pr.

ICANN79 will be held 02 - 07 March 2024 at Centro de Convenciones de Puerto Rico (Puerto Rico Convention Center).

Prep Week (Online Only): 20 - 22 February 2024


In-Person attendance registration remains open until February 29th. (On-site registration will not be available.)

To request an invitation letter for visa applications, please Register as an in-person participant for this meeting.

Pre-ICANN79 Briefings

International Visitors - General Information

Official Language(s)

Spanish & English

Time Zone

Atlantic Standard Time - AST (UTC-4)

Average Weather in March

80°F / 70°F (26°C / 21°C)


$ Dollar (USD)

Health and Safety

A 24/7 Health and Safety Center (HSC) will be available on site to assist with any safety, security, or health concerns during the event.

Local Emergencies: Ambulance / Fire / Police: 911

International Call Code


Cultural Considerations

When visiting any host country, it is the responsibility of each traveler to learn about visa requirements and stay informed about all information specific to any ICANN meeting location. Check with your local government bureau responsible for international travel for additional information on cultural considerations and local laws that may be different from your country or region of residence.

Many government bureaus responsible for international travel information publish traveler checklists (example here).


Local Restaurants and Food Options

For dining options and contact information of local restaurants. For additional questions, bookings or support, please contact ICANN's preferred DMC via email: icann79@destinationpuertorico.com


As with all international travel, travelers have a responsibility to understand the entry and exit requirements of their travel and determine if they can meet those requirements before committing to the travel.

Travelers may review specific travel requirements by visiting https://apply.joinsherpa.com/map or their local government international traveler websites.

Other Resources:

To request an invitation letter for visa applications, please REGISTER as an in-person participant for this meeting.

San Juan Airport [SJU]

Aeropuerto Internacional Luis Muñoz Marin (SJU) is the International airport for San Juan, Puerto Rico.


Taxis and rideshare services are available for transportation from Aeropuerto Internacional Luis Muñoz Marin.


Metered taxis come in a range of models. Taxis are white and identifiable with a yellow “garita” logo and a “Taxi Turístico” label on the door. Fixed rates are provided between the airport and most destinations; see below. Metered rate will apply for areas between and beyond tourist zones. Taxis are cash-only and accept only United States Dollars (USD). Credit and debit cards are not typically accepted. Pay taxi fare to driver and receipts are provided upon request.

Fixed Rates are provided for official taxis from the airport to destinations:

Applicable Add-on Rates:

*Metered rates will apply for areas between and beyond tourist areas
** Cost per trip, not per person, however there are additional fees for additional guests, as listed above.
**Tolls and tips are not included

If you need assistance with an airport taxi, please call +1-787-289-7240 or visit www.aeropuertosju.com

Taxi Booth Locations:

For more information about the Aeropuerto Internacional Luis Muñoz Marin visit www.aeropuertosju.com

Ride-Share Services:

Uber operates and is available in San Juan. Other similar services, such as Lyft, do not have operations in San Juan at this time.

Private Car Service

The alternative mode of transportation between San Juan Airport and your hotel is a pre-booked, private car service through ICANN's contracted Destination Management Company (DMC), Destination Puerto Rico. For private car service bookings through ICANN's preferred DMC, email: icann79@destinationpuertorico.com or book online at https://www.bookeo.com/icann79

Make sure you confirm final costs, cancellation policies, and terms and conditions before booking.

Private Car Service Rates

While taxis and Ride Shares are readily available at the airport, should you wish to confirm a private transfer, this can be arranged for you at the following rates:

Vehicle (Capacity) One Way
SUV (3 pax) USD $145.00
Mini Van (4 pax) USD $145.00
Van (10 pax) USD $160.00

*These are Daytime rates – a 25% surcharge applies for transfers between 7pm and 7am. These rates include driver meet and greet at airport and private transfer. All credit cards are accepted. Gratuities are suggested but not included in the rates.

Private Car Service Terms and Conditions:
1. Cancellation requests must be sent via email to icann79@destinationpuertorico.com, at least 48 hours prior to the scheduled service. Cancellation requests received with less than 48 hours notice will be charged the full price of the transfer service, at the DMC's discretion.
2. Please email icann79@destinationpuertorico.com with any changes to your flight arrival or departure itineraries (including flight delays) in a timely manner. If you fail to show for your original scheduled arrival flight or departure transfer without prior notification, you will be charged for the full price of the scheduled service.
3. Additional terms and conditions may apply. You will be informed of these upon booking.
Please confirm final costs, cancellation policies, and terms and conditions prior to booking.

For Questions: icann79@destinationpuertorico.com

Official Hotels

ICANN negotiates group rates for all official hotels to provide affordable housing options for attendees. Room blocks and rates are subject to availability and booking deadlines. In the event that ICANN room blocks are sold out, any remaining rooms will be sold at market rates set by the hotel. Please confirm deposit and cancellation policies directly with the hotel prior to booking.

Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan, Puerto Rico, 00907 USA
Tel: +1 787 993 3500



(Reservations for the ICANN Delegate Guest Room block can be made by individual attendees directly with Marriott reservations: +1-866-932-7269, directly with the Hotel: +1-787-993-3500, or the group reservations website. Code: IC3)

About this location

Constantly ranked between the top resorts in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the Convention Center District and steps away from Distrito T-Mobile, our resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guest rooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a vibrant 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.

View Map   |   Hotel Website

Caribe Hilton

1 C. San Gerónimo, San Juan, 00901, Puerto Rico, USA
Tel: +1 787 721 0303



About this location

Caribe Hilton is a full-service resort offering a range of services and amenities to make your stay in San Juan complete. Caribe Hilton was the first international Hilton hotel and been serving guests since 1949. One of the island’s luxury hotels in the San Juan area. Set in 17 acres of exotic gardens, the hotel is ideally located in Puerto Rico – just a short drive from the old San Juan. The hotel does have a dress code policy, please check online for details.

ICANN will provide shuttle service between the Caribe Hilton and the Puerto Rico Convention Center from 01 March - 07 March, following the schedule below:

Shuttle Service from Caribe Hilton to meeting venue (Puerto Rico Convention Center)
Departing From Departure Time Travel Time
Caribe Hilton
*15 min
Shuttle Service from Meeting Venue (Puerto Rico Convention Center)
Returning To Departure Time Travel Time
Caribe Hilton
*15 min

View Map   |   Hotel Website

Health and Safety

Updated: 12 October 2023

ICANN org monitors local health and safety risks in addition to relevant advisories and guidance from governmental and related public agencies. We also work closely with our local partners supporting the event to develop and implement comprehensive event safety plans and procedures for a safe, healthy and productive meeting.

Additional details are outlined below and will be updated as needed. However, ICANN reserves the right to modify these plans if the situation prior to the meeting or during the meeting deems it necessary to curb an outbreak or reduce the overall risk to delegates.

As a reminder, adequate traveler and health insurance is the responsibility of the traveler, to ensure coverage of any costs incurred due to illness or injury while traveling.


Registering for an ICANN meeting or event constitutes an acceptance of the Community Anti-Harassment Policy and Terms of Participation and Complaint Procedure, the ICANN Expected Standards of Behavior, Privacy Policy, and ICANN electronic Terms of Service.


All participants are expected to conduct themselves on a professional level and will be held to the standards set forth in the ICANN Community Anti-Harassment Policy and Terms of Participation and Complaint Procedure and the ICANN Expected Standards of Behavior.


Registering for this meeting constitutes an agreement to ICANN’s use and distribution of image or voice of attendees in photographs and video, or audio recordings.


Filming, photographing, and recording audio of open ICANN sessions is permitted, as long as the method of recording used is reasonable and not conducted in a manner that violates the ICANN Expected Standards of Behavior.

Registration and public participation in ICANN Public Meetings constitutes an agreement that all photography, video, or audio recordings of open ICANN sessions are permitted and can be posted in the public domain. Agreement does not constitute a waiver of the participant’s right to challenge any filming, photography, or audio recordings of an open ICANN session if it is being performed in a manner that violates ICANN's Expected Standards of Behavior.

The formal records of all open meetings will be those published on https://meetings.icann.org/en/calendar or icann.org.

No. There will be no onsite registration facilities, so you must register in advance. This provides the event organizers and venue the ability to get important information in advance in terms of expected numbers and capacity planning.

In-person, advance registration will close on 29 February 2024. After that point in time, only virtual participation will be open for continued registration. Walk-up and late registrations will not be accepted after the in-person advance registration closes. All walk-up and late registered attendees will only have access to virtual participation.

ICANN will have an onsite Health and Safety Center (HSC) at ICANN79 to support all registered onsite attendees who need medical assistance during the event. The attendee’s badge will include the HSC’s location, hours of operation, and contact information. Any attendee who desires medical assistance for minor-to-moderate illness or injury during the event is encouraged to contact the HSC for support. For medical emergencies, please dial 911 immediately to reach local emergency services.

If you feel unwell during the event, you are strongly encouraged to limit in-person activities and use virtual participation from your hotel room. Should you choose to engage in any in-person activities, either while unwell or after exposure to someone who is ill, you are strongly encouraged to wear a well-fitting mask to minimize risk to others.

Anyone who tests positive for COVID-19 must not enter the Puerto Rico Convention Center (PRCC) meeting spaces and is requested to notify the HSC. The HSC team will provide medical assistance, as needed, plus guidance to self-isolate and notify one’s close contacts of potential exposure to COVID-19. The U.S. CDC’s COVID-19 guidance can be found here.

ICANN org has modified several aspects of the arrival process with the return to hybrid meetings. All in-person attendees must be pre-registered by 29 February 2024 and show their registration confirmation email (requires a QR code) and government issued photo identification to receive an ICANN79 attendee badge.

To help reduce the queues, all attendees will be required to present their in-person registration confirmation emails (digital or printed), which will be scanned for entry. There will not be any onsite registration available. Accompanying persons and family members will not be permitted into the meeting space unless they are also registered as in-person attendees.

ICANN will have the lanyards in multiple colors (red and yellow) available to those participants who would like them, to allow in-person attendees to visually express their comfort level when it comes to socializing with fellow attendees:

RED LANYARDS: NO CONTACT / I’m keeping my physical distance
*Desire extreme physical distancing and precautions.

YELLOW LANYARDS: ELBOWS ONLY / I’m still being cautious
*Desire some caution and respect physical distance with others.

BLACK (SPONSOR) LANYARDS: HIGH-FIVES & HANDSHAKES / I’m ok with shorter distance
*Fine with more relaxed behaviors followed by frequent hand washing and sanitizing.

Badge Pickup Station hours on Level 2 of PRCC:

  • Friday, 1 March 9:00 – 16:00 (Early Check-in)
  • Saturday, 2 March 8:00 – 17:00
  • Sunday, 3 March 8:00 – 17:00
  • Monday, 4 March 8:00 – 17:00
  • Tuesday, 5 March 8:00 – 17:00
  • Wednesday, 6 March 8:00 – 17:00
  • Thursday, 7 March 8:00 – 13:00

ICANN will conduct entrance scans of all attendee badges upon entry to ICANN79. The primary purpose is to enable email notifications to attendees of potential exposure to a confirmed positive COVID-19 case or other safety notifications.

Contact tracing will be implemented with digital badge scanners when entering the ICANN79 meeting space. Ushers will quickly scan a QR code printed on all attendee badges upon entry to the ICANN79 venue.

The printed badge QR code does not contain any personally identifiable information, and is a random generated identifier (ID) for each attendee. This ID can only be linked by ICANN org to a registration record for a health and safety notice notification report, which will allow ICANN to notify all on-site participants of potential exposures to COVID-19 or other safety notifications. Badge scanning upon entry is mandatory for all in-person attendees. Contact tracing will not be conducted for virtual participants.

We will use your data in accordance with our Privacy Policy and as explained in this FAQ.

This page contains information from third-party websites that are not under the control of ICANN. Sources include both private and government websites. Any information included on this page that is not directly related to ICANN or its operations is for informational purposes only and has not been verified or reviewed by the ICANN organization.