Welcome to ICANN79 | San Juan Community Forum. This six-day meeting will be focused on outreach, capacity building, and showcasing ICANN’s work to a broader global audience. This meeting is hosted by nic.pr.

ICANN79 will be held 02 - 07 March 2024 at Centro de Convenciones de Puerto Rico.

Prep Week (Online Only): 20 - 22 February 2024

To request an invitation letter for visa applications, please REQUEST LETTERS for this meeting.

Registration will open mid-December 2023.

International Visitors - General Information

Official Language(s)

Spanish & English

Time Zone

Atlantic Standard Time - AST (UTC-4)

Average Weather in March

80°F / 70°F (26°C / 21°C)


$ Dollar (USD)

Health and Safety

A 24/7 Health and Safety Center (HSC) will be available on site to assist with any safety, security, or health concerns during the event.

Local Emergencies: Ambulance / Fire / Police: 911

International Call Code


Cultural Considerations

When visiting any host country, it is the responsibility of each traveler to learn about visa requirements and stay informed about all information specific to any ICANN meeting location. Check with your local government bureau responsible for international travel for additional information on cultural considerations and local laws that may be different from your country or region of residence.

Many government bureaus responsible for international travel information publish traveler checklists (example here).



As with all international travel, travelers have a responsibility to understand the entry and exit requirements of their travel and determine if they can meet those requirements before committing to the travel.

Travelers may review specific travel requirements by visiting https://apply.joinsherpa.com/map or their local government international traveler websites.

Other Resources:

To request an invitation letter for visa applications, please REQUEST LETTERS for this meeting.

Registration will open mid-December 2023.

San Juan Airport [SJU]

Aeropuerto Internacional Luis Muñoz Marin (SJU) is the International airport for San Juan, Puerto Rico.


Taxis and rideshare services are available for transportation from Aeropuerto Internacional Luis Muñoz Marin.


Metered taxis come in a range of models. Taxis are white and identifiable with a yellow “garita” logo and a “Taxi Turístico” label on the door. Fixed rates are provided between the airport and most destinations; see below. Metered rate will apply for areas between and beyond tourist zones. Taxis are cash-only and accept only United States Dollars (USD). Credit and debit cards are not typically accepted. Pay taxi fare to driver and receipts are provided upon request.

Fixed Rates are provided for official taxis from the airport to destinations:

  • Zone 2: Isla Verde - Base price $12 USD
  • Zone 3: Ocean Park, Condado (AC Marriott, La Concha, Marriott San Juan), Miramar, Santurce - Base price $17 USD
  • Zone 4: Only Old San Juan and Piers - Base price $21 USD
  • Zone 5: Convention Center, Hyatt House, Hyatt Place, Isla Grande Airport, Sheraton Convention Center - Base price $17 USD.

Applicable Add-on Rates:

  • $1 USD - Luggage charge will apply to each additional item.
  • $0 USD – Accessories for disabled person are free of charge.
  • $2 USD – Extra charge for 6th-7th passenger.
  • $1 USD – Late night change (10pm-6am AST)
  • $3 USD – Airport fee

*Metered rates will apply for areas between and beyond tourist areas
** Cost per trip, not per person, however there are additional fees for additional guests, as listed above.
**Tolls and tips are not included

If you need assistance with an airport taxi, please call +1-787-289-7240 or visit www.aeropuertosju.com

Taxi Booth Locations:

  • Main Station: Arrival level at Terminal A for Terminal A passengers.
  • Arrival level at Terminal B, outside of Baggage Claim areas of Terminals B & C.

For more information about the Aeropuerto Internacional Luis Muñoz Marin visit www.aeropuertosju.com

Ride-Share Services:

Uber operates and is available in San Juan. Other similar services, such as Lyft, do not have operations in San Juan at this time.

Private Car Service

The alternative mode of transportation between San Juan Airport and your hotel is a pre-booked, private car service through ICANN's contracted Destination Management Company (DMC), Destination Puerto Rico. For private car service bookings through ICANN's preferred DMC, email: icann79@destinationpuertorico.com or book online at https://www.bookeo.com/icann79

Make sure you confirm final costs, cancellation policies, and terms and conditions before booking.

Private Car Service Rates

While taxis and Ride Shares are readily available at the airport, should you wish to confirm a private transfer, this can be arranged for you at the following rates:

Vehicle (Capacity)One Way
SUV (3 pax)USD $145.00
Mini Van (4 pax)USD $145.00
Van (10 pax)USD $160.00

*These are Daytime rates – a 25% surcharge applies for transfers between 7pm and 7am. These rates include driver meet and greet at airport and private transfer. All credit cards are accepted. Gratuities are suggested but not included in the rates.

Private Car Service Terms and Conditions:
1. Cancellation requests must be sent via email to icann79@destinationpuertorico.com, at least 48 hours prior to the scheduled service. Cancellation requests received with less than 48 hours notice will be charged the full price of the transfer service, at the DMC's discretion.
2. Please email icann79@destinationpuertorico.com with any changes to your flight arrival or departure itineraries (including flight delays) in a timely manner. If you fail to show for your original scheduled arrival flight or departure transfer without prior notification, you will be charged for the full price of the scheduled service.
3. Additional terms and conditions may apply. You will be informed of these upon booking.
Please confirm final costs, cancellation policies, and terms and conditions prior to booking.

For Questions: icann79@destinationpuertorico.com

Official Hotels

ICANN negotiates group rates for all official hotels to provide affordable housing options for attendees. Room blocks and rates are subject to availability and booking deadlines. In the event that ICANN room blocks are sold out, any remaining rooms will be sold at market rates set by the hotel. Please confirm deposit and cancellation policies directly with the hotel prior to booking.

Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan, Puerto Rico, 00907 USA
Tel: +1 787 993 3500



(Reservations for the ICANN Delegate Guest Room block can be made by individual attendees directly with Marriott reservations: +1-866-932-7269, directly with the Hotel: +1-787-993-3500, or the group reservations website. Code: IC3)

Constantly ranked between the top resorts in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a modern urban resort. Ideally situated at the Convention Center District and steps away from Distrito T-Mobile, our resort is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guest rooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a vibrant 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this resort the premier place to stay.
   View Map   |   Hotel Website

Caribe Hilton

250 Convention Boulevard, San Juan, Puerto Rico, 00907 USA
Tel: +1 787 993 3500



Caribe Hilton is a full-service resort offering a range of services and amenities to make your stay in San Juan complete. Caribe Hilton was the first international Hilton hotel and been serving guests since 1949. One of the island’s luxury hotels in the San Juan area. Set in 17 acres of exotic gardens, the hotel is ideally located in Puerto Rico – just a short drive from the old San Juan. The hotel does have a dress code policy, please check online for details.
   View Map   |   Hotel Website

Last Updated: 07 October 2023

ICANN org monitors local health and safety risks in addition to relevant advisories and guidance from governmental and related public agencies. We also work closely with our local partners supporting the event to develop and implement comprehensive event safety plans and procedures for a safe, healthy and productive meeting.

The general overview of what to expect on-site during the meeting and in-person requirements will be posted closer to the event. Please check back again!