ICANN57 - Health and Safety Instructions [PDF, 68 KB]

During ICANN57, ICANN will have 24/7 resources on the ground to help with any questions, concerns and situations – whether medical, security or logistical.


Before traveling, consult with a travel health professional about any medical preparations required.

Make sure that you have an adequate supply of any regular medications. Work with your health professional to determine if your medications are available in India, and if not, any alternate medications you can take if your medications are lost or stolen. Always carry your medications in your carry-on baggage.

Make color copies of your passport and visa and carry them with you in a separate location from the originals. It’s also a good idea to leave a copy with someone at home.


Rajiv Gandhi International Airport is located near Shamshabad, around 24 km southwest of the city center, and approximately 33 km south of the Hyderabad International Convention Centre (HICC). Facilities at the airport include Wi-Fi Internet, duty-free shops, a business and VIP lounge, car hire and money-changing counters. Security at the airport is very effective, and all baggage is routinely screened.

Fire / Police:     100
Country Code: 91
ICANN Health and Safety Center:

  • Main Line: +1 424 488 6710 (INTERNATIONAL DIALING)
  • Local Line: 0 889 720 1205 (FROM LOCAL PHONE) / + 91 889 720 1205 (INTERNATIONAL DIALING)

Email: Meeting-Assistance@icann.org

Hindi and English are the official languages. However, business is generally conducted in English. Hotel and airline staff speak English.

India's currency is the rupee (INR). Change money at banks, or through official currency exchanges at hotels, which can be a faster option. ATMs are increasingly available in all major metropolitan areas and most large towns.

Most establishments accept major credit cards such as American Express, Diners Club, MasterCard and Visa. Some banks and most major hotels accept traveler’s checks.

Tipping is common in India – a small tip of INR 50–100 will be appreciated. Most restaurants and hotels will add a surcharge of 10–15% to a restaurant bill.

If you are a first-time traveler in India, we do not recommend taking local public buses, trains or hailing a taxi on the street.

Instead, we recommend hiring drivers or licensed radio taxis through your hotel. These drivers are reputable, and their vehicles are in good repair and generally have air conditioning.  


Tap water is generally unsafe to drink. Drink boiled or bottled water, or carbonated beverages, provided that the seal is intact. Examine the seal – bottles are sometimes refilled with tap water and resold, and are not safe to drink. Look for bubbles when you open a carbonated beverage – bubbles are evidence that the product has been processed.

Avoid ice because it can be made from unsafe water. Do not rinse your mouth or toothbrush with tap water, and do not open your mouth or eyes in the shower.

Coffee and tea made from boiled or bottled water are safe to drink, as are beer and wine. Do not purchase drinks made by street vendors, as they may contain untreated tap water.

Larger hotels generally use filtered water in the taps, although it’s wise to take the same precautions.


Wash or sanitize your hands before eating. Always choose fresh food that has been thoroughly cooked and is served hot, since heat destroys most contaminating bacteria. Meat and fish should be "well done."

Avoid raw foods, shellfish, pre-peeled fruit and salad. Fruit that you wash and peel yourself is safe to eat.

Do not eat food made by street vendors. Street or market food may contain untreated tap water, and the cooking utensils may not have been properly cleaned.

Although food in larger international hotels is usually safe, take the same basic precautions. In any location, busier restaurants may be safer as they are more likely to serve freshly cooked food.


  • Remain alert to your surroundings and report any suspicious activity to the authorities.
  • Take sensible security precautions to lower the risk of financially motivated opportunistic crime, particularly pickpocketing and chain- and bag-snatching. Pickpocketing is common around tourist sites such as Charminar and Lad Bazaar.
  • Like any big city, Hyderabad is home to dishonest individuals who target foreigners. Be wary of strangers and their motives, and firmly decline offers of assistance or services from strangers or casual acquaintances.
  • Avoid demonstrations, rallies and large public gatherings due to the incidental risk of exposure to unrest and clashes between protesters and the police.
  • Do not drive unless you are very familiar with local driving standards. If you hire a private car or taxi, make the arrangements through your hotel.
  • Before getting in a taxi, give the taxi and driver details to someone you trust (colleague, friend, relative), particularly at night.
  • At all times, carry a mobile telephone programmed with useful and emergency contact numbers, including ICANN Health and Safety Center numbers. Keep the numbers on paper as well.
  • Do not carry or use satellite phones in India without written permission from the Department of Telecommunications of the Government of India.


Additional guidelines for women travelers:

  • Dress conservatively by avoiding causal clothing showing extensive amounts of skin.  Carry a scarf or shawl and wear loose-fitting clothing that covers the chest, arms to the elbow, and legs. Avoid displays of wealth, or expensive jewelry as ‘chain snaching’ is a popular crime in the old city.   
  • Minimize travel after dark; even group travel does not eliminate risks entirely.
  • Always keep your food and drinks in sight, particularly if with a recent or casual acquaintance.